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    Press Release
  • Attorney General Bob Cooper Urges Qualified Borrowers Who Lost Homes to Foreclosure To Watch Mail for Claim Forms Because They May be Eligible for Payment

    September 26, 2012, #12-20

    Attorney General Bob Cooper announced today that claim forms are being mailed to an estimated 37,000 Tennessee borrowers who may be eligible for payment under the $25 billion national mortgage foreclosure settlement. Eligible borrowers include those who lost their homes to foreclosure between January 1, 2008 and December 31, 2011 to one of the nation's five largest mortgage servicers: Ally/GMAC, Bank of America, Citi, JPMorgan Chase, and Wells Fargo. Earlier this year, these five mortgage servicers previously agreed to a settlement with the federal government and attorneys general for 49 states and the District of Columbia.

    The settlement, which took effect in April, earmarked approximately $1.5 billion in payments for 2 million borrowers nationwide who lost their homes to foreclosure during that period and had their loan serviced by one of the settling servicers. The exact payment will depend upon the total number of borrowers who decide to participate.

    "Eligible Tennesseans are not giving up any legal rights to pursue other legal remedies if they decide to participate in this agreement," Attorney General Cooper said. "This payment is intended as partial compensation for the mortgage servicers' illegal conduct and servicing abuse."

    Last week, the national settlement administrator mailed notification postcards to eligible borrowers nationwide. In Tennessee, packets containing a letter from the Attorney General, claim form, instructions, and answers to frequently asked questions are being mailed to eligible borrowers beginning this week and continuing through October 12.

    Attorney General Cooper urged eligible Tennesseans to complete their claim forms and return them as soon as possible in the envelope provided, or file them online at The deadline for all claims is January 18, 2013. Payment checks are expected to be mailed in mid-2013.

    Borrowers who have questions or need help filing their claim can contact the settlement administrator, toll-free, at 1-866-430-8358, or send questions by email to The information line is staffed Monday through Friday from 7 a.m. to 7 p.m. Central Time.

    Eligible borrowers do not need to prove financial harm to receive a payment, nor do they give up their rights to pursue a lawsuit against their mortgage servicer or to participate in the Independent Foreclosure Review Process being conducted by federal bank regulators. More information about that program is available at However, any payment received may reduce payments borrowers may be eligible to receive in any other foreclosure claim process or legal proceeding.

    Tennesseans who believe they may qualify for a payment, but did not receive a notice because they have moved, should contact the settlement administrator directly to provide that information. For more information about eligibility and filing a claim: